IDAutomation Newsletter: October 2010

Barcode Information | Tutorials | FAQs at

IDAutomation Newsletter: October 2010

by Nate Schubert

64-Bit Office 2010 Incompatibility Update

The compatibility problem with the 64-bit version of Office 2010 and our ActiveX Controls, VBA Macros and the Word/Excel Add-In have been resolved. We have re-engineered these products to work with both 32-bit and 64-bit versions of Office 2010, and all updates were released as of October 19, 2010.

Download the current version of any affected IDAutomation products with an active Priority Support & Upgrade Subscription.

USB Barcode Scanner and Stand in Gray for $99

There is still time to take advantage of our special on the GS1 DataBar USB Barcode Scanner Kit in Gray, which includes a matching stand for the low price of $99, before supplies run out. This USB scanner is completely DataBar compliant and supports all DataBar barcode types, which will be required by GS1 in all retail checkout systems by January 1, 2011. This special price is a $40 savings over our popular IDAutomation USB Barcode Scanner with DataBar in Black and stand at list price.

Barcode Video Tutorials

To assist our customers with implementing and working with our products, we have put together a group of training videos:

Knowledgebase Articles

Product Updates and Support Subscription Renewal

IDAutomation’s Priority Support and Upgrade Subscription allows you to receive the latest version of the product, unlimited phone support, priority Help Desk support during work hours, and additional help desk support on evenings, weekends and holidays.

If the Priority Support and Upgrade Subscription has not been purchased or is expired, it may be activated from the appropriate link:

If the Priority Support and Upgrade Subscription has already been purchased, log into the IDAutomation store and go to “Account” located in the upper right hand corner. On the Account screen, there will be a list of Recent Orders with a summary of what each order contains if there is more than one. Click on the “View Order” button of the order that contains the software to download. The download link will be located under the Digital Goods section of the online Invoice.
For customers who do not purchase the Priority Support and Upgrade Subscription, support is limited to our online knowledge base and the product support site. Product updates are only provided to customers with an active Priority Support and Upgrade Subscription.
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